FAQ

FAQ

Our Service

Frequently Asked Questions

Below are answers to frequently asked questions. If the answer to your question isn’t shown below, please contact us.

Tees
FAQ

Frequently Asked Questions

Below are answers to frequently asked questions. If the answer to your question isn’t shown below, please contact us.

General Questions

We try our best to get the items out in 3 to 5 days.  We will contact you if it will be longer due to a supply chain issue.

The designs are endless!  We have great suggestions from our happy customers and from our adventures with our dogs!

We do!  Please contact us directly by calling (928) 541-0044 to discuss details.

Yes!  We are happy for you to think of giving someone one of our fun items!  We ship throughout the USA.

We have a working shop, not a retail store.  We'd be happy, if you are in the area, to give us a call and see if you could come by!  We do not keep regular hours as some days we are away at shows.

All of our items are embroidered or printed by myself and husband.  All work is done in our Prescott shop.

Product Questions

Most are 100% cotton and so we recommend washing in warm water and drying on a low heat.  We have not heard from customers of their tee shirts shrinking.

We use a direct to garment process with textile ink that is set into the material.  The design will fade as the tee shirt fades.  We have been wearing our shirts for literally years with no fading.

Our men's/unisex tee shirts run pretty true to size.  The women's tee shirts run on a more fitted size.  If you have any questions, please contact us and we can send you the exact dimensions.

At this time we do not customize any of our Tug Tees.  If you own a store and would like to discuss it though, we would be happy to.

Our caps are unstructured with a buckle back that can be adjusted smaller or larger.

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